Frequently Asked Questions

1. Do you photograph families, young adults, pregnancy, newborn and children?

Yes, I photograph all styles of family and couples portraiture, including pet photography!

2. Do you photograph Corporate Portraits?

Yes, I often work with a make-up and hair stylist for these shoots. - these are priced at commercial rates - please contact Danielle for further information, and read "Corporate Portrait" section below.

3. How much will it cost?

I have a portrait 'starter' collection at $375  - click here to see the details and from there it depends on what you choose to purchase in your design appointment. To give you a rough guide, my families usually invest between $895 – $2495 when they purchase collections for their walls or family albums. You are welcome to contact me and make a time to come in and view samples of my finished products, individual pricing and more detailed pricing. 
There is also a $50 Booking Deposit to hold your portrait session date and time, it is not redeemable for cash, but is put towards your portrait art order at your viewing and design session.   
Click here to see a selection of products I offer and pricing.

4. How far in advance should I book my portrait session?

We all know how busy life is these days, so we recommend, the sooner you book in, the more likely you are to get the date that works for you and your family. Click here to read more about your photography experience.

5. How long is our portrait session?

Generally a portrait session will last anywhere between 1-1.5 hours depending on the day, location and family members participating.  Please allow enough time either side of your portrait session so that you are not rushing to either get there, or to leave to go onto another appointment.  You need to be able to relax in order to achieve the best final outcomes.

6. How long after our portrait session do we come in for a viewing of our images?

Most times we allow between one to two weeks, depending on the current workload.  It is important that all decision makers are present at the time of the viewing, and generally it is advisable that you have your children cared for during this session.  We will book in your viewing session at the time of your initial portrait session booking – again this allows for you to choose a date that works for you.

7. Can we have location photography at our favourite place?

Generally I will offer you a selection of locations to choose from in order to obtain quality results. however if you have a favourite place that you go to as a family, I will look at photographing either there or work to choose somewhere similar, but where I knows the light and backdrops are more suitable for the day.

8. What should we wear?

Once you book with Danielle you will have a more detailed discussion on clothing, hair and make-up for the photography session.  Danielle will then also send out an information sheet with more information for you to consider.  In general try not to wear clothing that is distracting for the viewer of the photo – we want the main focus of the photo to be you!  If you want to showcase your family, then organize to co-ordinate your clothing, and the look and feel that you want to portray. We can also assist with this.

9. What to bring?

This is where you start to showcase your families interests and personal style.  So I encourage you to bring sports equipment, musical instruments, if you wear hats, scarves, coats, bring these along - we will discuss this further in your booking session.  If you have young children, bring snacks and drinks for when they get hungry, and maybe some of their favourite toys - not computer games though - too distracting, and hard to get off once started!

10. Should I get my make-up done professionally?

This is a very personal choice, and although I feel that if you are happy with how you apply your make-up - stick with this,  if you are not used to applying make-up and you would like to just have that natural yet finished look, why not spoil yourself and have your make-up and maybe hair done as well.  Getting your make-up done does not  mean heavy makeup so that you don’t look like you!   It just means, professional makeup that can highlight your features, hide your flaws, and generally make you feel great.  Professional make-up artists are skilled in creating looks that suit you and your complexion, as well as helping your skin look great in front of the lens. This is an extra fee, and needs to be booked in advance if having Danielle organise your make-up artist.  Alternatively, you may already have a make-up artist you already use, and are happy with.

Danielle is happy to recommend a make-up artist that she has worked with many times before if you would like to choose this option.

11. Do we receive the digital files for printing?

For all orders over $895 your receive the digital negative of the images you have ordered - these are saved as high resolution at the print size you have ordered. For all orders under this amount you are able to purchase the digital negative of any images you have ordered for an additional $150 - these are saved as high resolution at the print size you have ordered.  For digital negatives you wish to purchase without a print, these are $300 each and are saved as high resolution at 8" x 12" print size.  ALL digital negatives are supplied fully retouched and colour corrected.  You also receive Web/Social Media resolution digital files of all images purchased.

Commercial/Corporate Clients - Click to read how your digital files are supplied.

12. Do we own the copyright to our images?

My general Copyright allows duel usage of your files.  Allowing you to use them for Websites, Social Media,  Printed Marketing flyers and Posters within Australia, whilst also giving Danielle Benson Photography the right to use any of your images for self promotion on my Website, Facebook or published media and competitions.  You may not pass on or on sell your images to any 3rd party without contact Danielle Benson for additional usage rights.  Please speak with Danielle if you require your images for Billboards, Public Transport/Taxi or International Advertising.

Commercial/ Corporate Clients - Click here to contact Danielle regarding copyright and usage.

 

Click to enquire about your portrait Session With Danielle here.

1.  How long should I allow for my portrait?

This depends on a couple of factors.  If you are having your hair and make-up done please allow 2 hours.  If you are just wanting to have a head-shot please allow 30 minutes - 1 hour. If you are wanting a full branding collection, please call Danielle to discuss your requirements.

2. What should I wear?

Please bring a couple of different outfits and options.  Wear clothes that show who you are and your brand.  Make sure your clothes are ironed and clean, and unless your brand requires it, do not wear outfits with slogans or logos - unless they are your business/work logos!  Keep it simple and coordinated. We will also discuss your options over the phone before your session.

Click here to see samples of corporate portraits.

3. Where does the photo session take place?

Your session can take place at you work, out doors, or in a studio - we will discuss this when we chat.

4. Booking Deposit and Payment?A 25% booking fee to secure your date, full payment must be received prior to delivery of final files. 

Cancellations/ Re-scheduling: 

Photographer Cancellations/ Re-scheduling made within 7 days of a booking will incur a 75% Cancellation Fee, and within 2 days of the Clients booked date 100% Cancellation Fee. 
(please note this may be negotiable if there are no other 3rd party expenses - as stated below - and is a re-schedule not cancellation).

Studio Hire Cancellations/ Re-scheduling made within 7 days of a booking will incur a 75% Cancellation Fee, and within 2 days of the Clients booked date 100% Cancellation Fee.

Hair and Makeup Artist Cancellations/ Re-scheduling made within 7 days of a booking will incur a 75% Cancellation Fee, and within 2 days of the Clients booked date 100% Cancellation Fee.

Model/Talent Cancellations/ Re-scheduling made within 7 days of a booking will incur a 75% Cancellation Fee, and within 2 days of the Clients booked date 100% Cancellation Fee.

Payment Options:

I accept, Cash, Eftpos, Visa &  Mastercard.  All credit card payments incur the  2.0% bank charge added to the total payment of your purchases.  I do not accept Amex, Diners Club or Cheques.

How are my Images Supplied?

All images are supplied digitally - either through digital upload or via USB.